# Admin Help Centre

Welcome! This help centre is for [Resource Booking System (RBS)](https://rbs.dwp.gov.sg/) agency admins to:

* learn how to use RBS
* get help for common problems

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To search the help centre, press **CMD + K** on Mac or **Ctrl + K** on Windows.
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### About Resource Booking System (RBS)

Resource Booking System (RBS) is a product developed by GovTech for:

* public agencies in Singapore to manage resource bookings 
* public officers to make bookings for resources in their agency

As an agency admin, you can use RBS to manage agency resources, staff bookings, and more.

### Browse topics

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Bookings</strong></td><td><ul><li><a href="../knowledge-base/bookings#types-of-booking-status">Types of booking status</a></li><li><a href="../knowledge-base/bookings#cancelling-bookings">Cancelling bookings</a></li><li><a href="../knowledge-base/bookings#transferring-bookings">Transferring bookings</a></li></ul></td><td></td><td></td></tr><tr><td><strong>Resources</strong></td><td><ul><li><a href="../knowledge-base/resources#viewing-and-editing-resources">Viewing and editing resources</a></li><li><a href="../knowledge-base/resources#creating-resources">Creating resources</a></li></ul></td><td><strong>More about resources</strong></td><td><ul><li><a href="knowledge-base/resources/combined-resources">Combined resources</a></li><li><a href="knowledge-base/resources/shared-resources">Shared resources</a></li><li><a href="knowledge-base/resources/types-and-subtypes">Types and subtypes</a></li><li><p><a href="knowledge-base/resources/resource-presets">Resource presets</a></p><ul><li><a href="knowledge-base/resources/resource-presets/additional-services">Additional services</a></li><li><a href="knowledge-base/resources/resource-presets/availability">Availability</a></li><li><a href="knowledge-base/resources/resource-presets/booking-usage">Booking usage</a></li><li><a href="knowledge-base/resources/resource-presets/built-in-amenities">Built-in amenities</a></li></ul></li></ul></td></tr><tr><td><strong>Users</strong></td><td><ul><li><a href="../knowledge-base/users#viewing-and-editing-users">Viewing and editing users</a></li><li><a href="../knowledge-base/users#creating-users">Creating users</a></li></ul></td><td><strong>More about users</strong></td><td><ul><li><a href="knowledge-base/users/user-groups">User groups</a></li></ul></td></tr><tr><td><strong>Locations</strong></td><td><ul><li><a href="../knowledge-base/locations#parent-and-child-locations">Parent and child locations</a></li><li><a href="../knowledge-base/locations#shared-locations">Shared locations</a></li><li><a href="../knowledge-base/locations#viewing-and-editing-locations">Viewing and editing locations</a></li><li><a href="../knowledge-base/locations#creating-locations">Creating locations</a></li><li><a href="../knowledge-base/locations#types-of-location">Types of location</a></li></ul></td><td></td><td></td></tr><tr><td><strong>Notifications</strong></td><td><ul><li><a href="../knowledge-base/notifications#default-notification-schemes">Default notification schemes</a></li><li><a href="../knowledge-base/notifications#custom-notification-schemes">Custom notification schemes</a></li></ul></td><td><strong>More about notifications</strong></td><td><ul><li><a href="knowledge-base/notifications/notification-templates">Notification templates</a></li></ul></td></tr><tr><td><strong>Agency settings</strong></td><td><ul><li><a href="../knowledge-base/agency-settings#users-wog-a-d-identifier">Users (WOG AD identifier)</a></li><li><a href="../knowledge-base/agency-settings#resource-types">Activated resource types</a></li></ul></td><td><strong>More agency settings</strong></td><td><ul><li><p><a href="knowledge-base/agency-settings/booking-settings">Booking settings</a></p><ul><li><a href="knowledge-base/agency-settings/booking-settings/booking-window">Booking window</a></li></ul></li></ul></td></tr></tbody></table>

### Report an issue or share feedback

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Complete our [feedback form](https://go.gov.sg/rbsfeedback) if you have:&#x20;

* an issue that’s not covered in the help centre&#x20;
* suggestions on how we can do better
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