🏠Admin Help Centre

How can we help?

Welcome! This help centre is for Resource Booking System (RBS) agency admins to:

• learn how to use RBS

• get help for common problems

To search the help centre, press CMD + K on Mac or Ctrl + K on Windows.

About Resource Booking System (RBS)

Resource Booking System (RBS) is a product developed by GovTech for:

• public agencies in Singapore to manage resource bookings

• public officers to make bookings for resources in their agency

As an agency admin, you can use RBS to manage agency resources, staff bookings, and more.

Browse topics

Bookings

• Types of booking status
• Cancelling bookings
• Transferring bookings

Resources

• Viewing and editing resources
• Creating resources

More about resources

• Combined resources
• Shared resources
• Types and subtypes
• Resource presets

  • Additional services
  • Availability
  • Booking usage
  • Built-in amenities

Users

• Viewing and editing users
• Creating users

More about users

• User groups

Locations

• Parent and child locations
• Shared locations
• Viewing and editing locations
• Creating locations
• Types of location

Notifications

• Default notification schemes
• Custom notification schemes

More about notifications

• Notification templates

Agency settings

• Users (WOG AD identifier)
• Activated resource types

More agency settings

• Booking settings

  • Booking window

Report an issue or share feedback

Complete our feedback form if you have:

• an issue that’s not covered in the help centre

• suggestions on how we can do better