# Knowledge base

- [Bookings](/knowledge-base/bookings.md): Learn how you can manage bookings for your agency's resources.
- [Resources](/knowledge-base/resources.md): Understand how resources work in the Resource Booking System.
- [Combined resources](/knowledge-base/resources/combined-resources.md): Resources that are made up of other resources.
- [Shared resources](/knowledge-base/resources/shared-resources.md): Resources available for booking by users of more than 1 agency.
- [Types and subtypes](/knowledge-base/resources/types-and-subtypes.md): Categories to organise your resources, so it's easier for users to find them.
- [Resource presets](/knowledge-base/resources/resource-presets.md): Feature or setting that can be assigned to multiple resources.
- [Additional services](/knowledge-base/resources/resource-presets/additional-services.md): Extra services that users can request for when they make a booking.
- [Availability](/knowledge-base/resources/resource-presets/availability.md): Schedules that determine when resources will be available for booking.
- [Booking usage](/knowledge-base/resources/resource-presets/booking-usage.md): Reasons for booking a resource, usually used to screen booking requests.
- [Built-in amenities](/knowledge-base/resources/resource-presets/built-in-amenities.md): Features that are part of a Room resource, such as projector or whiteboard.
- [Users](/knowledge-base/users.md): Learn how to manage users in your agency.
- [User groups](/knowledge-base/users/user-groups.md): Groups of users with the same permissions, authority, or responsibilities.
- [Locations](/knowledge-base/locations.md): Understand how physical locations for agency resources are managed.
- [Notifications](/knowledge-base/notifications.md): Updates that are automatically sent to a user when something happens.
- [Notification templates](/knowledge-base/notifications/notification-templates.md): The actual message that relevant users will receive, created using personalisation tags.
- [Agency settings](/knowledge-base/agency-settings.md): Manage your agency's RBS account.
- [Booking settings](/knowledge-base/agency-settings/booking-settings.md): Learn how to configure booking settings, and understand which settings apply in certain scenarios.
- [Booking window](/knowledge-base/agency-settings/booking-settings/booking-window.md): Decide when users can make resource bookings.