# Knowledge base

- [Bookings](https://help-admin.rbs.dwp.gov.sg/knowledge-base/bookings.md): Learn how you can manage bookings for your agency's resources.
- [Resources](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources.md): Understand how resources work in the Resource Booking System.
- [Combined resources](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/combined-resources.md): Resources that are made up of other resources.
- [Shared resources](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/shared-resources.md): Resources available for booking by users of more than 1 agency.
- [Types and subtypes](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/types-and-subtypes.md): Categories to organise your resources, so it's easier for users to find them.
- [Resource presets](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/resource-presets.md): Feature or setting that can be assigned to multiple resources.
- [Additional services](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/resource-presets/additional-services.md): Extra services that users can request for when they make a booking.
- [Availability](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/resource-presets/availability.md): Schedules that determine when resources will be available for booking.
- [Booking usage](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/resource-presets/booking-usage.md): Reasons for booking a resource, usually used to screen booking requests.
- [Built-in amenities](https://help-admin.rbs.dwp.gov.sg/knowledge-base/resources/resource-presets/built-in-amenities.md): Features that are part of a Room resource, such as projector or whiteboard.
- [Users](https://help-admin.rbs.dwp.gov.sg/knowledge-base/users.md): Learn how to manage users in your agency.
- [User groups](https://help-admin.rbs.dwp.gov.sg/knowledge-base/users/user-groups.md): Groups of users with the same permissions, authority, or responsibilities.
- [Locations](https://help-admin.rbs.dwp.gov.sg/knowledge-base/locations.md): Understand how physical locations for agency resources are managed.
- [Notifications](https://help-admin.rbs.dwp.gov.sg/knowledge-base/notifications.md): Updates that are automatically sent to a user when something happens.
- [Notification templates](https://help-admin.rbs.dwp.gov.sg/knowledge-base/notifications/notification-templates.md): The actual message that relevant users will receive, created using personalisation tags.
- [Agency settings](https://help-admin.rbs.dwp.gov.sg/knowledge-base/agency-settings.md): Manage your agency's RBS account.
- [Booking settings](https://help-admin.rbs.dwp.gov.sg/knowledge-base/agency-settings/booking-settings.md): Learn how to configure booking settings, and understand which settings apply in certain scenarios.
- [Booking window](https://help-admin.rbs.dwp.gov.sg/knowledge-base/agency-settings/booking-settings/booking-window.md): Decide when users can make resource bookings.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help-admin.rbs.dwp.gov.sg/knowledge-base.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.