# Resource is not available There can be many reasons why a resource may not be available for booking. Here's how you can troubleshoot this issue.

Reason 1: status of resource

The[ resource status](/knowledge-base/resources.md#status-of-resources) must be active for it to be available for booking. Resources that are inactive, pending review, or terminated will not show up when users search for resources. For [combined resources](/knowledge-base/resources/combined-resources.md) (for example, resources that are made up of 2 different rooms), all the individual resources that it is made up of must be active. To check the status of a resource, select **Resources**, then **All resources** on the side navigation bar.

Reason 2: availability schedule

Every resource has at least 1 [availability schedule](/knowledge-base/resources/resource-presets/availability.md). This availability schedule determines when the resource will be made available for booking. Here's an example: `Meeting Room A`'s availability schedule is: Monday, Tuesday, Wednesday, Thursday, Friday from 9am to 6pm. In this case, `Meeting Room A` will not show up if users want to make a booking after 6pm on a weekday or all day on weekends. To check the availability schedule assigned to a resource, select **Resources**, then **All resources** on the side navigation bar. Select the resource. On the side panel, select the **Availability** tab.

Reason 3: existing bookings

A resource will not be available for [booking](/knowledge-base/bookings.md) if another user has already made a booking at the same date and time. To check bookings for a resource, select **Bookings** on the side navigation bar and search for the resource name.

Reason 4: user group permissions

If a resource is not available for booking for a specific user, it's likely due to [user group permissions](/knowledge-base/users/user-groups.md#resource-permissions-booking-window-and-booking-limits). When creating a user group, admins can configure resource permissions for the group. For example, an admin can decide that the user group `abc-tempstaff` can only make bookings for resources under the `Meeting Rooms` subtype. To check user group permissions, select **Users**, then **User groups** on the side navigation bar. Select the user group. On the side panel, select the **Permissions and settings** tab.

Reason 5: resource booking settings

A resource may not be available due to its [booking settings](/knowledge-base/agency-settings/booking-settings.md). For example, admins can decide that bookings for resources under the `Event Spaces` subtype must be made at least 3 days in advance. In this case, the resource will not show up if users want to make a booking for the following day. To check booking settings for a resource, select **Resources**, then **All resources** on the side navigation bar. Select the resource. On the side panel, select the **Booking settings** tab.

*** ### More about resources


Resources	An overview of how resources work in the Resource Booking System.
Combined resources	Resources made up of other resources.
Shared resources	Resources available for booking by users of more than 1 agency.
Types and subtypes	Categories to organise your resources, so it's easier for users to find them.
Resource presets	Additional services Availability Booking usage Built-in amenities

--- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help-admin.rbs.dwp.gov.sg/fix-an-issue/resource-is-not-available.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.