RBS Admin Help Centre
User Help CentreReport issue
  • 🏠Admin Help Centre
  • ⭐Getting started
  • 📝Change log
  • Knowledge base
    • 📅Bookings
    • 🗃️Resources
      • Combined resources
      • Shared resources
      • Types and subtypes
      • Resource presets
        • Additional services
        • Availability
        • Booking usage
        • Built-in amenities
    • 🧑‍💻Users
      • User groups
    • 🏢Locations
    • 🔔Notifications
      • Notification templates
    • ⚙️Agency settings
      • Booking settings
        • Booking window
  • Fix an issue
    • Resource is not available
  • Legal
    • Privacy Policy
    • Terms of Use
    • Report Vulnerability
Powered by GitBook
On this page
  • Resource types
  • Resource subtypes
  • More about resources

Was this helpful?

  1. Knowledge base
  2. Resources

Types and subtypes

Categories to organise your resources, so it's easier for users to find them.

Last updated 1 year ago

Was this helpful?

Resources types and subtypes are used to organise resources in an agency. Each resource must be categorised under a type and a subtype.

For example, Room 10-39 might be organised under the subtype Meeting Rooms, which is in turn under the resource type Rooms.

Choosing a suitable type and subtype for your resources will make it easier for users to find them. This is important if your agency has many resources.

To make a booking, users must first select a resource type. They can also use subtypes to filter resources. If you categorise your resources wrongly, they will not be able to find the resource they need.

Resource types

Currently, there are 5 resource types available in Resource Booking System (RBS):

  • Rooms

  • Office Equipment

  • Appointments

  • Corporate Vehicles

  • Others

However, what is available for your agency may be different.

Viewing resource types

To view the resource types that have been activated for your agency:

  1. On the side navigation bar, select Resources

  2. Select Resource types under the Types and subtypes section

  • activate an existing resource type for your agency

  • suggest new resource types

Only application admins will be able to create or edit resource types.

How resource types affect your resources

When creating a resource, the number of details you have to provide depends on the resource type.

If you’re creating a resource under the resource type Rooms, you'll be asked to provide more details.

For example:

  • capacity: how many people can the room fit?

  • layouts: can the room be reconfigured into different layouts?

  • built-in amenities: does this room have a projector?

If you're creating a resource under the resource type Office Equipment, you will not have to provide these details.

Resource subtypes

You can create any number of resource subtypes for your agency. Each subtype should be created under a parent resource type.

In general, the more resources you have, the more resource subtypes you'll need. Try to create subtypes to organise your resources in a way that's easier for users to find.

Here are some tips:

  • Only group similar resources together Users would not expect to see resources that are very different (for example, speakers and meeting rooms) together in the same subtype.

  • Use specific and accurate names This gives users a better idea of what to expect by looking at the name of the subtype, and the resource type it is under.

Every resource is tagged to a location that users can filter by. So there's no need to create resource subtypes based on location.

Viewing and editing resource subtypes

To view your agency's resource subtypes:

  1. On the side navigation bar, select Resources

  2. Select Resource subtypes under the Types and subtypes section

From this table, you can look for and edit your agency's resource subtypes. You can also use filters to view the resource subtypes for a specific resource type.

For example, to view all the subtypes under the resource type Rooms:

  1. Select the Filters button on the Resource subtypes page

  2. Under the Parent resource type dropdown, select Rooms

  3. Select Apply filters


More about resources

You should if you want to:

: is this a resource that’s made up of adjoining rooms?

🗃️
contact the application admin
combined resource

An overview of how resources work in the Resource Booking System.

Resources made up of other resources.

Resources available for booking by users of more than 1 agency.

Resource presets

Resources
Combined resources
Shared resources
Additional services
Availability
Booking usage
Built-in amenities
A hierarchical diagram with 3 levels. The first level shows the resource type Rooms. The second level shows the resource subtype Meeting Rooms. The third level shows the resource Room 10-39.
Screenshot of the RBS admin portal, showing the steps to select Resources, then Resource types on the side navigation bar.
Screenshot of the RBS admin portal, showing the steps to select Resources, then Resource subtypes on the side navigation bar.
Screenshot of the RBS admin portal, showing the steps to filter by the parent resource type Rooms.