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  • Users (WOG AD identifier)
  • Resource types
  • More agency settings

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  1. Knowledge base

Agency settings

Manage your agency's RBS account.

Last updated 1 year ago

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As an admin of your agency, you can edit your agency's account settings. Most of these details would've already been set up for you, but you may need to edit them occasionally.

To do so, select Agency settings on the side navigation panel.

Users (WOG AD identifier)

When users are added to RBS, they'll also be automatically added to your agency's default user group. This allows them to access the system, and make bookings for agency resources.

When adding AD identifiers, you can choose to automatically add TIVO users (Temporary staff, Interns, Vendors, and Other third-party employees) to a separate user group.

This will be helpful if you wish to assign different booking permissions to TIVO users. For example, if you want to :

  • restrict the type of resources that TIVO users can make bookings for

  • limit the number of resource bookings TIVO users can make

How it works

Every 24 hours, the system synchronises your users in the Active Directory with your users in the Resource Booking System. This means:

  • new users will be automatically added to RBS, and to your agency's default user group

  • users who have been removed from the Active Directory will be automatically removed from RBS

Resource types


More agency settings

The Resource Booking System (RBS) uses your agency's Whole-of-Government Active Directory (WOG-AD) identifier to manage . You can add multiple AD identifiers. However, you should only add them if you want the users in that Active Directory to be added into RBS.

These are the that have been activated for your agency, which you can use to organise your agency's resources. You will not be able to make edits to this section, as they may affect billing.

If you wish to activate a new resource type for your agency, .

⚙️
users
contact the application admin
resource types

Booking settings

Learn more about resource permissions, booking window, and booking limits for user groups.
Configuring booking settings
Identifying active settings
Screenshot of the RBS admin portal,  showing the steps to select Agency settings, then Agency details on the side navigation bar.