🧑‍💻Users

Learn how to manage users in your agency.

A user is someone who can access the Resource Booking System (RBS). This is usually someone who is an employee of your agency.

Viewing and editing users

To view the list of users for your agency:

1. On the side navigation bar, select Users

2. Select All users

You'll see a table with all the users in your agency. From this table, you can look for and edit an individual user.

For example, you may wish to add a user to more user groups for easier management.

1. Search for the user's email address

2. Select the user

3. On the side panel, look for user details and select Edit

4. Select the user groups you wish to add the user to. You can select as many as you want.

You will not be able to edit any other details about the user. All other details, including name and email address, will be automatically updated via the .

When users are added to RBS, they're automatically added to their agency's default user group. This gives them the permissions to make bookings for resources in the agency.

Creating users

You cannot create users in the Resource Booking System. Users will be automatically added based on your agency's Whole-of-Government Active Directory (WOG-AD) identifiers.

However, it may take up to 24 hours for a user to be added. If a user you’re expecting is not in the list after 72 hours, report an issue.

To edit or add a WOG AD identifier, select Agency settings, Agency details on the side navigation bar.

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More about users

User groups

Groups of users with the same permissions, authority, or responsibilities.