βGetting started
Just a couple of steps and you'll be on your way.
Migrating from RBS 1.0
If your agency was invited to onboard to Resource Booking System (RBS) 2.0, it is especially important that you understand the following set up:
Your data will be automatically transferred over from the previous version of RBS. This includes your agency's existing:
Agency settings
Users and user groups
List of resources
Presets assigned to resources, such as additional services, availability schedules, booking usage, and built-in amenities
Bookings, past and present
Terminology
Some of the terms used in RBS 2.0 may be different from what youβre used to. Here's a list thatβs organised in alphabetical order for you to refer to.
Resource item (Beverage)
Extra services that users can request for when they make a booking. To fulfil these requests, agencies may need to make prior preparations.
Beverages
or catering
could be an example of an additional service.
Operating hour
Schedule that determines when a resource will be available for booking.
For example, weekdays from 9am to 6pm.
Availability schedule effective dates
Operating period
Dates where the availability schedule will take effect.
Dates are inclusive. For example, if the effective dates are 1 Jan 2023 β 31 Mar 2023
, the availability schedule will take effect on 1 January 2023, and will no longer apply on 1 April 2023.
Operating type: Session
Type of availability schedule where users must choose from fixed time slots, which the admin can customise.
Operating type: Interval
Type of availability schedule where users can choose the duration of their booking, as long as it's available.
Booking ID
Booking reference or ref. number
A unique combination of letters and numbers used to identify a specific booking.
Booking owner
Booked for
The user who owns the booking, and can:
view, edit, or cancel the booking
receive notifications for the booking
manually start the booking, if itβs required
add booking hosts for the booking
Resource item (Amenity)
A feature that's part of a Room
resource and can be used as part of the booking.
Examples include projector
or whiteboard
.
Resource type
Second level in the hierarchy for the organisation of resources.
Meeting Rooms
could be an example of a resource subtype that's under the resource type Rooms.
Resource category
First and highest level in the hierarchy for the organisation of resources.
Rooms
and Office Equipment
are some examples of Resource types.
User provisions
Permissions and settings configured at the user group level, specifically:
resource permissions
booking window
booking limits
User who made the booking
Booked by
The user who made the booking. This might be different from the booking owner if the user is making a booking on behalf of someone else.
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